Isabel & Herb
Isabel & Herb

FAQs

 1. When should I arrive and depart?
   - Guests should arrive on December 19, 2024, and depart on December 22, 2024. The couple will arrive on December 17, 2024.


2. What is the dress code for the events?
   - December 20 (Welcome Dinner): Casual
   - December 21 (Vow Renewal Ceremony & Reception): All white attire


3. Will transportation be provided from the airport?
   - The hotel offers shuttle services from Punta Cana International Airport (PUJ) to the resort. You can arrange this through the hotel’s website or concierge. Taxis and private car services are also available.


4. What amenities are available at the resort?
   - The Hard Rock Hotel & Casino offers various amenities including a spa, multiple pools, a beach, casino, dining options, and recreational activities.


5. Are there any excursions or activities planned?
   - On December 19, there is a group excursion for a Higuey City Tour. Additional activities and excursions can be arranged through the resort.


-Higuey City Tour:
-Description: Discover the cultural and historical aspects of the Dominican Republic with a guided tour of Higuey, including visits to local markets and the Basilica de la Altagracia.
-Duration: Half Day


6. Is there a specific theme or special requests for the vow renewal ceremony & reception?
   - Yes, we ask that everyone wear white for the vow renewal ceremony & reception to symbolize the purity of our love and a fresh start for our next chapter together.


7. How can I contact the couple or event coordinator?
   - For any questions or assistance, please contact our event coordinator at [email address] or [phone number].


8. What should I do if I have dietary restrictions or special needs?
   - Please inform the resort and event coordinator in advance about any dietary restrictions or special needs to ensure accommodations are made.


9. Can I book additional nights at the resort?
   - Yes, you can book additional nights at the resort. Please contact the hotel directly for availability and rates.


10. What is the cancellation policy?
   - Please refer to the hotel’s cancellation policy when booking. It’s recommended to review this policy before making any reservations.


We look forward to celebrating with you and making this event unforgettable!