FAQs

When is the RSVP deadline?

 Please book lodging as soon as possible to ensure that you receive the best rate. Rooms are on a first come first serve basis and rooms book out fast! 

How can I book travel?

mortiz@legendaryvacationclub.com

Contact our travel agent to book your resort stay at the Hard Rock Hotel Rivieria Maya.
María del Socorro Ortíz, from legendary vaction club, will be able to assist with all resort bookings. Each guest is responsible for booking their own flights. Transportion is included with your 4 night stay. Contact Maria to coordidate based on your flights.

Are kids welcome?

Yes. The resort has two sides (Adults * Adults & Kids)

Do I have to pay my room in full to book?

Yes. To book a room it requires full payment up front with the group rate.

What do the rooms look like?

To view the rooms available please visit the travel booking website:

Heaven Adults Only: https://www.hardrockhotels.com/riviera-maya/rooms-suites-at-heaven.aspx

Hacienda Adults & Kids: https://www.hardrockhotels.com/riviera-maya/hacienda-rooms-and-suites.aspx

Can I bring a date?

Yes. We understand the rooms are based on double occupancy. Please check your invite for your +1 to the ceremony and reception. If you do not have a +1 to the wedding but would like to bring someone to the wedding weekend, please bring them! There will be plenty of time outside of the wedding during the weekend to be with guests who will not be attending the wedding, however, we have a strict headcount for the ceremony and reception and want to limit seats to only close friends and family. We appreciate your understanding. 

Is the wedding indoors or outdoors?

The ceremony and reception will be outdoors.

Is it okay to take pictures with our phones and cameras during the wedding?

We are having an "unplugged" ceremony. This means we are asking that all phones and cameras are put away and turned to silent/off during the ceremony.. Please refrain from taking photos during the ceremony. After the ceremony, please feel free to take as many photos as you want and share them with us! 

What should I wear?

The dress code is semi-formal. 

Are there any colors that guests should avoid wearing?

We ask that you avoid colors traditionally reserved for the bride- white, ivories, and creams.

I have a question not answered here; how do I contact you?

Please direct your email according to the following:

Wedding Related: ktwlodek664@gmail.com

Travel Related: María del Socorro Ortíz Ramírez at mortiz@legendaryvacationclub.com